The Appalachian District Health Department is pleased to offer our new web based permit search engine. The public can now use the link below to access our septic and well permits online. At this time all of our permits have been electronically scanned and uploaded to the site. In addition new permits are uploaded as they are issued. Please read the following “Search Tips” located below button, which you may find helpful in searching our files:
[button link=”https://public.cdpehs.com/NCENVPBLo/OSW_PROPERTY/ShowOSW_PROPERTYTablePage.aspx?ESTTST_CTY=D5″ color=”blue” block=”false” target=”_blank” size=”large” title=”Septic & Well Permit Search”]PERMIT SEARCH[/button]
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SEARCH TIPS
The search engine was created by matching common property identifiers such as name, tax ID numbers, subdivision, address, etc. (specific information gleaned from the permits “as issued”) and merging them into the data base. This means that if certain criteria such as subdivision name or tax ID number were not put on the permit or have changed since originally issued it may not pull up your permit. In addition names and subdivisions may have been abbreviated or misspelled which can also throw off the search. The following are a number of suggestions to consider when using the system.
- Internet Explorer browser is recommended
- Enable “pop- ups”
- Use the “Property Criteria” search section
- Try using one search criteria at a time in addition to selecting the county (name, subdivision, tax ID number, etc.)
- Try last names only (make sure spelling is correct)
- Only Operation Permits issued since March 2014 will have a valid 911 street address so this function will not work very well for older permits.
- If your property is in a subdivision try different abbreviations of the name. For example Mountain View Estates could also be entered as Mtn. View Est. or Mountain View.
- Try any other name(s) that the property could be associated with such as builder or developer.
- Make sure to select the correct county that the permit was issued in.
- Tax ID numbers must be entered as shown on your tax bill. Watauga and Ashe Counties use dashes “-“which must be entered. For example 0000-00-0000 (Watauga), 00000-000 (Ashe).
If you have any issues locating a permit you may contact the environmental health office in the county where the permit was issued for assistance (listed below). Our staff will be happy to place you on a “permit search request” list. Please understand that our office staff have a number of duties that must be attended to during the day so it may take some time to process your request as these will be done on a first come-first served basis. Note: We will need the correct search criteria such as name, subdivision, year and tax ID number in order to assist you as quickly as possible.
Finally we would like to receive any feedback you may wish to share. The search engine was created and is maintained by a private vendor we have contracted with. We would like to hear of any problems, issues or suggestions you may have for improving the functionality of the site. You may send us feedback by going to our main page under “Contact Us” and send us an email or by calling one of the county offices listed below:
We hope that this search engine will greatly increase the ease with which our stakeholders can obtain copies of septic and well permits. Please feel free to share any comments or suggestions regarding the functionality and user friendliness of the site with me directly: Andrew.blethen@apphealth.com. This is a new system and user feedback will be critical to locate and correct any “bugs” that can only be found through use. We will keep you posted as additional permits are uploaded to the site.
Thank you,
Andy Blethen
EH Supervisor, ADHD
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Hours of Operation: 8:00 am – 4:45 pm
Field Staff Office Hours: 8:00 am – 9:00 am
Contact Information
Watauga County: (828) 264-4995
Ashe County: (336) 246-3356
Alleghany County: (336) 372-8813